PRIVACY
The purpose of this privacy policy statement is to disclose the information collection process and dissemination practices for both the Safe Trader and Blue Sky Report websites and the company Safe Trader Pty Ltd ABN 91 103 382 056, which operates its financial services as the holder of its own Australian Financial Services Licence, AFSL No 293832.
It is important to note that Safe Trader Pty Ltd is a private company and is therefore bound by the Privacy Act 1998.
HOW WE HANDLE YOUR PERSONAL INFORMATION
Your personal information allows others to identify you. This information includes your name, age, contact details such as residential and postal addresses, email address and phone numbers, your gender as well as your financial information. We will only collect and hold your personal information if you express interest in one of our products or if you purchase one of our products, or if you attend one of our information sessions.
The information that we collect about you is done so in the strictest confidence. Safe Trader Pty Ltd only collects enough of your personal information in order to provide you with the financial services and products you have asked for in an efficient, honest and fair manner.
USE OF YOUR PERSONAL INFORMATION
Occasionally we may use your personal information for the purposes of contacting you. You may from time to time receive informative emails; in addition employee’s of Safe Trader Pty Ltd may contact you from time to time. If we do contact you by phone we will do so before 7.30pm EST.
Safe Trader Pty Ltd policy requires all representatives to protect your personal information from third parties unless you have authorised us to do so. An example of such a situation where you may authorise us to disclose your personal information occurs when you are experiencing computer, software or data troubles and a third party technical assistant requires your personal information in order to contact you and provide assistance.
ACCESS TO YOUR PERSONAL INFORMATION
Generally, you have the right to access a copy of the personal information we hold about you. Safe Trader Pty Ltd will comply with your request under the guidelines according to the National Privacy Principles.
To access your personal information that we hold on record please contact the Privacy Officer. All requests for personal information must be made in writing or by fax. Please attention your concern to the Privacy Officer and be sure to date and sign any faxes you send to us.
In most cases we will not hesitate to provide you with a copy of your personal information that we hold. If a situation presents itself where the Privacy Officer requires time to consider your requested information, the Privacy Officer will notify you in writing within 14 days. Within 30 days the Privacy Officer will provide you with your request or provide an explanation in writing as to the reasons why your personal information on record cannot be disclosed.
Circumstances in which we may refuse to give you access to personal information we hold would be:
• Where we suspect a fraudulent attempt at retrieving another individuals personal information is apparent;
• Have an unreasonable impact on another persons privacy;
• Prejudice an investigation of unlawful activity; and/or
• Prejudice activities carried out by, or for, a lawful enforcement body.
If you believe the personal information that we hold on record about you is inaccurate, or your personal details have changed in anyway we encourage you to contact us by either phone, email, or in writing. In most cases we will not hesitate to adjust your details to reflect such accurate changes; however for security purposes if we are unsure of your authenticity we may ask you a number of questions to confirm your identity.
PRIVACY COMPLAINTS
We will never sell or distribute your personal information to third party organisations for the purpose of marketing campaigns. If for any reason you suspect we have breached your privacy, please contact our Privacy Officer immediately by emailing your concerns blueskyreport@gmail.com and we will investigate your concerns immediately and attempt to rectify the situation as soon as possible.
You can also write to:
Safe Trader Pty Ltd
Attn: Privacy Officer
PO Box 408
Torquay Victoria 3228
The privacy officer will attempt to rectify the situation within 5 business days and provide a solution for you. If you remain unsatisfied with our efforts you can contact the Privacy Commissioner for further assistance.
